“How to deal with an overbooked flight?” would seem to be one of the common questions airlines have to deal with every single day. You may not be in the air, and see it take off from the screen, but the questions that start running around your head will definitely be one of the most common one you’ll encounter. The following is a guide on how to deal with an overbooked flight in the most efficient way.
You might be wondering why the question of how to deal with an overbooked flight comes up. But let’s look at the reason behind this.
More often than not, the first thing that comes to people’s minds when they hear about overbooking is their travel agent. When travel agents, especially those who work as travel concierges for frequent fliers, are used to handle all the issues regarding airline flight capacity, the issue comes up to the customer.
When airlines overbook, they increase the flight space for the next flight. However, there are only so many seats that are available. In such situation, these seats are filled and the flight has to be rearranged.
This process gets even more complicated when the airline’s seat inventory exceeds the number of seats that can be accommodated during the flight. In such case, the only option that can be taken by the airline is to reduce the number of seats it is planning to take on board.
This means that the total number of passengers booked on the flight cannot be met and the flight is scheduled for cancellation. As a result, the airline has to hire extra manpower just to ensure that the aircraft is well-guarded at all times. If the passengers are seated at random, chances are high that a passenger will be seated on the wrong seat.
But how does one deal with an overbooked flight? The company has to hire more personnel to ensure that the aircraft is safely guarded. Since they have to have personnel stationed on board, they have to take the necessary precautions to ensure that the passengers do not get seat assignments which might cause them to get up off the plane.
The last thing the airline wants to do is to face the great risk of the passengers getting up off the plane because they were seated in the wrong seat. The best thing to do is to first hire the right airline staff and then find out whether your seat is still available or not.
But as soon as you take off from the airport, it’s too late. Before the flight departs, the airline will inform you the seating arrangement for the flight and if your seat is still available.
Now you need to figure out how to find out this possible information. One of the ways to find out the information that is the most accurate is by using the internet. The Internet offers much of the same information that you would find in a travel agent’s office.
You can read through your emails, listen to your phone calls, and find out the same seat information you can find in the travel agent’s office. Some airlines also offer the same information in written form.
In the event you have to go for an overbooked flight, do not panic. Always seek for the help of the airline and make sure that the flight has been properly rescheduled.